Tag Archives: disabled

Disabled and Elderly Bus Passes – the issue that won’t go away

Once again Suffolk County Council’s Cabinet has been forced to re-examine at their decision to provide only the statutory minimum  of free travel  for the elderly and disabled (09.30-23.00 weekdays, all day weekends and bank holidays), after  I ‘called in’ their decision to Scrutiny on behalf of  Suffolk’s Liberal Democrat Group last Thursday.
An element of deja vu here – I  originally raised the issue back in July 2011, when I persuaded the entire Council to put aside party political differences and ask  Cabinet to reconsider, and provide 24/7 travel for those eligible due to disability and allow those elderly pass holders to travel from 09.00. It took Cabinet an entire year to get around to looking at this decision  – only then to justify their combination of delay and cheeseparing public transport funding by saying  (on the one hand) that the delay was because they needed to wait and look at the decision after a year to see how it was working – and (on the other hand) t0 justify the fact that SCC came in nearly a million pounds under an £8.6 m budget because a year wasn’t long enough to see how it was working.
Toto, we’ve left Kansas for Topsy Turveyland!

I (as proposer) and Cllr David Wood (as seconder) presented the case that Cabinet’s decision had failed to take account of a number of extraordinarily important principles, most particularly  a lack of consultation of those affected, the negative impact the decision had on many peoples’ lives, the openness of the decision-making, and the insufficient evidence provided to justify the decision.

The impact that Cabinet’s decision has had on the lives of many (generally disabled) groups  could be seen by the number of public speakers (especially those from a range of disability groups) at the meeting and the written submissions (from other groups) that arrived on my inbox the week before the meeting,  which highlighted Suffolk’s lack of consultation.  Cabinet looked only at one submission about impact when they made their decision – and that was because that user group  had heard about the meeting and asked specifically to contribute.

(In passing, I need to point out that Cllr MaGregor, the Cabinet member for Transport repeatedly said he had consulted with Colin Noble, the Cabinet member for Adult Services who assured him that these cuts had no impact. I suggest both of my colleagues might like to look again at the lengthy submission the Suffolk Consortium of UserLed Organisations and Individual Disabled People made  to Cabinet, as well as considering  Appendix 2 below – possibly in terms of Psalm 58: 4-5 )

The Committee voted by seven votes to three to send this decision back to the Cabinet to be re-considered.

Watch this space

 

Appendix 1: My argument in full

We called in this Cabinet decision in because we think it’s a mistaken decision, one based on insufficient evidence, and most profoundly, a wrong decision.

We called it in on the grounds of proportionality:  the action is not proportionate to the outcome. Suffolk needs to save money – but not the amount of money that this action saved. Last year allocation for Concessionary fares was £8.6 m, we spent £7.8m  The additional cost of these enhancements in the council’s worst proposed case, would still leave us comfortably in the black.

We called it in on the grounds of due consultation. In reconsidering the scheme the Council didn’t consult the groups affected. There was a submission from the Consortium of UserLed Organisations, only because they specifically asked to contribute. No other groups were given the chance to comment on the impact, although the impact has been on many different groups.

We called it in on the grounds of respect for human rights. Original changes to the scheme did impact negatively on elderly and disabled people in terms of travel, ability to work, association with others, and access to health and education. Maintaining this decision continues that impact.

We called it in on grounds of a presumption in favour of openness. The lack of consultation with relevant user groups was not only because the Council had elected not to consult them, it was also because it elected not to alert them to the need for consultation.

Finally, we called it in because the decision was made with insufficient evidence as to the costs of scheme enhancements – particularly with regard to other authorities with more than a year’s experience of running these. This additional information could – and should  – have informed Cabinet’s decision

What does the council say in response?

As regards proportionality? it says the issue ‘should be seen in the context of the inherent uncertainty in predicting outturn costs based on only one year of operation.’

Yet uncertainty is a two-way ticket. Surely ‘Inherent uncertainty  should recognise the cost of these enhancements might be balanced by consequent benefits. And in the very worst case scenario – proposed  without supporting evidence – which said that elderly people will convert their passes  to disabled passes en masse –all proposed enhancements could be added and still be £100,000 within budget.

As to both due consultation and a presumption in favour of openness, the council admits that a significant number of people would benefit by enhancements to current  entitlement, but says that ‘expenditure on public transport’ is seen as ‘one of the higher priorities to reduce budgets’ and so ‘further consultation on the specific issue would not have materially helped cabinet in balancing the issues’. We are told here that this decision has been made on the basis that the very notion of enhancements  – even if they come within budget – will not be considered because without them, Suffolk can bank still more money.

This says nothing for the issue of consultation. Worse, what does it say for a presumption of openness?

As to respect for human rights, we are told that the initial decision was covered by a equality impact screening concluding that an EIA was not required. Yet this screening wasn’t specific to concessionary pass enhancements, but for the Councils annual budget –  how could the interests of concessionary pass holders be fairly considered here? A further EIA screening for Cabinet’s July decision considered the needs of Blind and Partially Sighted people only.

The report also says that overcrowding on buses is limited by a legal limit on seated/standing persons. It is. But this legal limit is based on the needs of an average cross-section of the population  –  on the first bus after 9.30 this is no longer the case. Buses can only provide for a certain number of wheelchairs. People with mobility problems may find it hard to stand.

The council’s suggestion that breaching a 9.30 threshold will cause problems for those in work and education (though why these people should not also be disabled or elderly, I do not know) remains incomprehensible. Both workers and students need to be at their desks by 9.00.

Finally, we have the issue of cost. The council says the company that estimated the costs they are not relying on is a more reliable source than direct evidence from the counties operating enhanced schemes. This argument seems  – frankly –ludicrous.

For these reasons I am calling on Scrutiny to reassess Cabinet’s decision.

Appendix 2 : Some of the written submissions of impact I received in the week leading up to the scrutiny

1)   I would particularly like to bring to your attention children with bus passes.  I have a relative with special needs who has a bus pass but is unable to use it to get to his special school.  He is unable to walk the distance to school so goes with his mum on the bus every day, she has to pay for him on the journey to school, although she is able to use the pass for the journey home in the afternoon.

Also, disabled people who are able to work are often on low salaries and really should be able to use their pass to get to work.

I myself have an elderly persons bus pass and am quite happy with the present arrangements and If I need to use the pass before 9.30am don’t mind paying.  Perhaps if the council won’t agree to this they could consider anyone with a pass travelling for half price before 9.30am. But I really feel the disabled should be able to use their passes at any time.

 

2)  …I struggle with this argument [that there is no evidence that the restrictions on concessionary fares has had any impact on people with disabilities] and ask whether employees of the council who are disabled are now in a position where the employer supports them starting later with no effect on their wages or salary? Certainly with the drive nationally for more disabled people to get into work and the reductions in disability benefits, public transport plays a very significant role.

I consider myself to be lucky enough to still drive to work. As a person with secondary progressive MS diagnosed more that 20 years ago, myself and fellow MS workers make up only 4% of the MS community who work. Many more want to but cannot drive, live in the non suburban areas ofSuffolkand would rely on assisted public transport if it was available, but it appears ‘there is no evidence that it is needed’. I say come and listen to organisations such as the MS Society inSuffolk. There are more than 1000 of us inSuffolkalone. Members in my area of responsibility –East Anglia  (Norfolk,Suffolk, Cambridgeshire andPeterborough) are very clear as to the barriers to their participation as employees, volunteers or people who participate in the community, it is access to transport and access to transport that recognises their contribution to society is not between the hours of 9.30am and usually 3pm.

Please please continue to support the needs of disabled people inSuffolk. They want to work and they want to volunteer, the bus pass pre 9.30 am makes a huge difference.      East AngliaRepresentative –EnglandNational Council MS SocietyUK

 

3) I’m partially sighted so receive a life to the bus stop and then catch the 07:00 bus intoI pswich. Like many disabled people I have no choice but to catch the bus when it is quieter and less crowded; come 09:30 the buses are overcrowded and whilst it is extremely difficult for me, it would be impossible for anyone in a wheelchair to find sufficient space.

I also work with autistic people desperately seeking employment, their condition means they are simply unable to travel later in the day when there’s so much more noise and environmental challenges. I have a survey live at the moment collecting information withinSuffolkfrom people with autism and their cares, travel is second only to education in things they worry most about.

Therefore disabled people, the most vulnerable in society, have little choice but to pay the full bus fare. We don’t really have a voice anymore, are vilified as “scroungers” and are a soft target for cuts. As you’ll be aware many disabled people are on low incomes and the least able to afford what can be quite an expense. I also wonder what that says about us as a society inSuffolk?

 

4)  I have a disabled bus pass and work for Babergh District Council but I am unable to use it to get to work as buses will not accept it until after 9.30 am. This rule is penalising the disabled. Everyone who has a bus pass is not elderly and the current rules make it difficult for those who can work doing so.

 

5) Re-examination of the cabinet decision: 

(b) due consultation and the taking of professional advice from officers: Within our own current consultation with people with autism and their carers, over 30% have identified issues with public transport causing significant difficulties (30 out of 100 responses received so far). There are approximately 6000 people inSuffolksuffering from autism and significantly greater numbers of carers. Issues cover anything from inability to travel before 09:30 because of cost to frequency of buses. SCC publicly proclaims it puts service users at the heart of all decisions (“Big Society”) and hence are key stakeholders in all services that affect individual lives i.e. personalisation.

Therefore why weren’t Suffolk family Carers, Suffolk Autism, Papworth Trust, the Shaw Trust, allSuffolkcommunity and voluntary groups consulted? It is standard practice within SCC to engage all stakeholders before reshaping services i.e. co-production. Why wasn’t this done?

(c) respect for human rights (have these been considered?); There is evidenced negative impact on people with autism in unpaid volunteering roles or those on very low wages who suffer significant financial harm – because of their condition, they have to travel when buses are not crowded and hence now have to pay. Their work patterns (and regimental nature of their condition) prohibit waiting until 09:30 for “free transport” as does the overcrowding. How canSuffolkcounty council initiate and encourage employers to recruit more disabled people when the council is penalising service users themselves?

SCC contributes significant funding to employment providers to identify employment opportunities for disabled people. For disabled groups they frequently have to undertake unpaid work “tasters” – again service users are penalised and it results in less effective SCC spend.

There are also significant risks to those partially sighted and blind when travelling on overcrowded buses after 09:30: trying to negotiate round other passengers is horrendous.

It can be argued the fact that disabled people and their representative organisations (and family carers) are denied any opportunity to express views amounts to direct discrimination under the Equalities Act 2010 given they are unfairly denied equal access to services on the grounds of disability i.e. people partially sighted/blind, those with autism, those confined to a wheelchair, requiring carers or with learning difficulties or mental health issues simply cannot travel (especially in rural areas) when travelling during busy times (as evidenced via public consultation via the autism surveys and shortly to be repeated for LD).

It will directly impact on the human rights of a person with autism, learning difficulties and suffering from mental health issues (complete lack of confidence, speech difficulties etc.) that they often have to suffer extreme embarrassment and ridicule at busy times simply because they cannot afford to travel when environmental factors are reduced (i.e. quieter before 09:30); there is countless evidence to support the extreme ordeal that these groups of vulnerable people have to suffer (I personally fallen on the Beeston’s 91 service because I couldn’t negotiate my way to a free seat – witnessed by the driver and many other passengers). Are we satisfied as a statutory body to increase public humiliation?

(d) a presumption in favour of openness;  SCC directorates have built robust and trusted community networks and consult extensively on all proposals and any changes to service delivery. It would be an extremely easy process to replicate this for disabled people being denied free travel before 09:30. Why was there no consultation? People with autism have voted for the opportunity to comment further on public transport and the issue of concessionary bus fares will not do away.

STILL waiting for the bus..

Sometimes its really difficult to admit you have made a mistake, but this is what Suffolk County Council needs to do.

The Conservative majority must face reality and reverse their decision to downgrade the Suffolk Concessionary Fares passes for the elderly and disabled. They need to return this service to the level it was at two years ago before SCC took over the running of this scheme. WHen they took it over, SCC’s Tory leadership justified their position by saying they provided these travel passes at a little more than the ‘statutory UK minimum’. A good excuse but a bad decision. Problems of transport are notoriously more difficult and disabling for those of us who live in rural areas like Suffolk, and most other rural county councils make adjustments accordingly.

It was a whole year back that I proposed SCC’s Full Council that all time restrictions be lifted for disabled pass holders and reduced for those eligible due to age (so that their travel can start at 9 o’clock). This proposal was so sensible and neecessary that it had cross-party support and was voted in by councillors of all parties. (O, and the Cabinet too ). Yet, after a hugely disrespectful delay of a year – presumably to let the fuss die down a bit – Cabinet has turned its back on the disabled and the elderly once again.

What a surprise! Making these changes would cost the Council a whole £489,448 a year (that’s just over a penny a week from every Suffolk resident). This is happening in the year that Cabinet saved only a paltry £13m from this years pared-to-the-bone budget, to stash with the other £140m they hold in reserves.

This cannot be the end of the matter.

Any councillor is entitled to dispute (‘call-in’) this unfair decision – and this is exactly what the Lib Dems have done. Sadly, as the Cabinet member is on leave to the end of July it cannot now be looked at by the all-party Scrutiny committee until the 27 September. This is nearly 18 months after the restrictions first came into force.

Its a long time to keep on putting the pressure on – but its a vey worthy cause. The changes to Suffolk’s concessionary passes have affected 140,000 local people, 7000 of whom are disabled and are causing genuine hardship to people with few if any alternatives. It limits their access to work, health, education, training and social activities.

The Cabinet were fully aware that such a change would cost between £251,000 and £489,448 pa, a small proportion of the £13.1m that the County Council has underspent and entrusted to banks  in this financial year alone. Their decision is frankly unbelievable.

At a time of cuts I would hate to say an expenditure under £500,000 is “peanuts”. But it compares very favourably with other SCC spending decisions such as Suffolk Circle .

Reversing these changes will allow full, affordable participation in society to two valuable and poorly recognised groups of people: those who do not want to let their disability stand in the way of their achievements – and those who do not want to let their age confine them to home. Its all a matter of priorities. Do the people of Suffolk really want the Council to hoard more and more of our money in an unstable banking system – instead of investing in the people of today for the benefit of tomorrow?

Bus passes: new hope for the elderly and disabled of Suffolk

I proposed a motion as opposition Transport spokesman at yesterday’s full council meeting. It was very simple. It asked the Council to revisit  their decision to provide little more than the bare statutory minimum for travel passes. This is because the current situation – so much less generous than the situation when  the money was channelled through District councils – is causing genuine hardship to many people, who often have few if any alternatives,

i)   recommending that those pass holders eligible due to age, shall be able to travel using their passes from 9 o’clock throughout the week,
ii)   and removing all time limitations on buses for those pass holders eligible due to disability.

This was passed, hoorah! My speech (below) proposing the motion was supported by  members of all the other parties, with very little demurring, (although Cllr Noble had considerable difficulty recognising his own Cabinet’s proposed figures on the subject),

An extraordinarily funny moment came when Cllr Newman, portfolio-holder  for Children, Schools and Young People’s Services put forward the  argument that poor college-going teenagers (here he instanced a young relative of his own) might have problems getting on a bus to college  if  OAPs crowded it at 9am. This was terrible, said Cllr Newman,  considering how much the young person in question was having to pay to get to college by bus . And he seemed genuinely surprised by the response – loud cries of “You should bring back the Explore card!” which immediately came from the opposition benches.

My speech:

Colleagues, since April, those people in Suffolk entitle to use concessionary travel passes by virtue of their age or disability have suffered a reduction in the terms and conditions of these passes. They can now no longer use them before 9.30 on weekdays.

This impacts on 140,000 people – just under 7,000 of whom require the pass on the grounds of disability.

Suffolk County Council are keen to say that they are actually providing enhancements  to the basic statutory national minimum.  That is, we provide the option of getting an ungenerous annual £50 in travel vouchers for those unable to use the bus, and allow cardholders to use a pre-9.30 bus if there IS only a single bus in the morning and it leaves pre-9.30. So much for the enhancements.

The County Council say  that ‘to extend the scheme would involve extra costs and would have been at the expense of other council services’.

So what exactly are these costs?

The national minimum scheme is currently costing  about £8 million for Suffolk.

The council tells us that the cost of including free travel between 9.00 and 9.30 would be an additional £180,000 a year.

They do not itemize the cost of providing 24/7 free travel for disabled people but we can easily extrapolate it from their figures. Do you know how much it will cost? An additional  £23,000 a year.  £23,000.

This is a tiny figure set against the harm that this cut has caused – the additional difficulty and expense of getting to work/school/training/social enterprise on time.

The additional difficulty to living a life that you and I take for granted.

We counld make a real difference for £23,000. Instead we are adding another hurdle for disabled people to overcome.

I must remind Cllr MacGregor that he, like I, answered live questions from disabled people at an ACE conference only last month and this change to their travel conditions was the subject generated the most concern. Can I repeat that the cost of solving it is £23,000 a year. Come on!

Let us turn now to the elderly people of this county. It is very easy, particularly if you have a car and your transport is paid for out of the public purse, to see no difficulty in this reduction of transport rights. It is, after all, the government’s statutory minimum. And what do old people do all day, anyway?

Well, let’s look around the room – what do you do? Plenty of people in this room are over 60. But you have active lives, you have things that you need to do, you are clearly continuing to contribute to society.  You would be irritated to think you could be put into a special category of people who don’t need to be there on time, whose priorities can always wait for the rush hour to finish, who are just not quite as important as other people. After a lifetime of paying taxes and possibly fighting wars for us.

£180,000 is not a large sum of money to ensure the full participation in society and in daily life of our senior generation.

Which brings us to the lack of a full ‘Equality Impact Assessment’. Again. What is it with these EIAs and Suffolk County Council transport? Again, a pre-assessment  judged that an EIA was “not necessary as long as specific measure were considered to meet the needs of people disadvantaged by remoteness or disability”. Well, Duh!

However even that is in debate. West Sussex council concluded, for example – with the same assessment – that implementing the statutory scheme may lead to “the council not fulfilling its duty under the Equality Act, 2010” and concluded that “to be genuinely useful, free travel would have to be all day for people with disabilities due to start-times offered by care-providers”. Were Sussex lawyers trained at different schools from Suffolk’s lawyers? Or is the council just a bit more caring and responsive in Sussex than we are?

Oh, and by the way West Sussex actually provide ‘companion passes’ too.

For this motion to be supported would cost the county council an annual £200,000, which is around 25p per year from every resident.

At a time of cuts I would hate to say “this is peanuts”. But it compares very favourably with the £750,000 we were happy to put into Suffolk Circle to support older people. With the £10 million which we are putting aside for rural broadband.   And we mustn’t forget that so far this year SCC has managed to underspend on our budget by £3.5 million, by prioritising spending cuts over frontline services and social exclusion.

Our proposals will allow full, affordable participation in society to these two valuable groups of people: those who do not want to let their disability stand in the way of their achievements and those who do not want to let their age confine them to home.

For all these reasons, I urge councillors to support this cheap and deeply effective motion.


STOP PRESS:

Owing to demand from various organisations and advocacy groups we have set up a petition to urge the Cabinet to agree these recommendations . You can find the details and a downloadable paper form here