Category Archives: County Council Surgery

What’s been happening in Suffolk 2014-2015

My anuual report: highlighting some of the more important issues in Suffolk over the last year

SCC Leadership  At the end of 2014-5 the Conservative administration  of SCC hold the balance of power by a single vote. The current party composition is Conservative 38; Green 2; Independent 4; Labour 15; Liberal Democrat 7; UKIP 9.

At the beginning of April the leader of the Suffolk County Conservative party Mark Bee stood down and was replaced in an internal party election by Colin Noble,  who had attempted to unseat him last year. This was, of course, far from an internal party matter, as it brought wide-ranging changes to the Cabinet (including the loss of highly intelligent -and numerate- Jenny Antill; sane and knowledgeable Alan Murray, and the bike- and bus- friendly Graham Newman). Cllr Noble was elected SCC Leader at the SCC Annual  Meeting on May 21. A full slate of Tories voted for him,  a rainbow coalition of the opposition LibDem, Labour, Independent, Green and UKIP – voted against. This  meant Cllr Noble was elected in, 37:31. No abstentions.

(For those  new to Suffolk politics, Cllr Noble is former cheerleader of the ill-fated New Strategic Direction (which was going for a ‘virtual’ council with all its services divested), and the equally ill-fated Suffolk Circle.)

2015-16 budget Conservative budget proposals included savings of £38.2 m, leading to a budget requirement of £454,981,413.  Reserves were forecast as reaching £165million by the end of March. Although this was opposed by opposition parties, who recommended dipping into the reserves to fund such things as transport to statutory education for the poorest over-16s, the administration’s budget was voted in, 37-31.

Home to school transport  Central government has made changes  to the age of statutory education, making it now  compulsory to stay in education or training until one is 17 – and shortly 18. This is causing concern in Suffolk and having a particular impact on poorer students who have to travel to college, as Suffolk’s free home to school transport policy  (as indeed the  national home to school transport  policy) only covers students up to 16 years old.

Over 16s can avail themselves of a discretionary – paid – option but it costs £540 a year. The SCC Administration say that the Endeavour card (offering 1/3 off available journeys  by some operators) will cover the problem, and that there are Bursaries to help the needy.  This is not proving to be an adequate response. While the government has made it mandatory for young people to remain in education or training until 17 it is  a continuing concern that we have no funding mechanism in place to support the poorest young people of the county for this last year of what is now statutory education.

20mph and Other Speed limits The Transport  Policy Development Panel -of which I have been a founder member – has established clear guidelines for 20mph and Other Speed Limit Criteria policies  for Suffolk. Both of these were approved by Cabinet during past year.  The new policies aim to ensure that  appropriate speed  limits are applied fairly, and transparently across the county while reflecting  local concerns– and enabling local County Councillors to make representations on behalf of the communities they represent. Woodbridge is currently in the process of applying for a 20mph limit to calm local traffic.

Highways Maintenance Whilst there have been some successes –  the resurfacing of Ipswich Road, Drybridge Hill, Warwick Avenue and Haugh Lane are notable examples – the divested  highways maintenance  under KMG has remained slow and inadequate  – and -most particularly the minor works – increasingly expensive. There has been a backlog of County-Councillor-commissioned works that has only recently been tackled. This has been a universal problem and we have made strong representations.  Another mild winter means that the gritting services have yet to be tested.

Sunday Bus Services  From July last year, Woodbridge resumed a Sunday/Bank Holiday bus service, sponsored by SCC, allowing car-free travel between Woodbridge and Ipswich, including, importantly, the hospital.  This was on a use-it-or-lose-it basis – three services a day till Christmas. It has now increased to 5 services a day and the route extended to Melton.

Other Bus Improvements I have been able to arrange the  replacement of the ‘balancing poles’ at the Hamblin Road bus shelters with proper seating so that people are now able to sit and wait for their buses at long last. I have also arranged with Suffolk Onboard an the bus companies for two new bus stops on the Ipswich Road –  above the Notcutts roundabout -so that people wanting to get to Framfield surgery and Clarkson Court will find it easier to use  the bus services.

Care UK    Serious concern was raised last autumn at the way Care Uk was running  Suffolk care homes. The firm took over SCC’s 16 care homes in 2012 and is building 10 replacements. A CQC inspection found Mildenhall Lodge below standard in four of five categories while a safeguarding inspection raised concerns about another home, Asterbury Place. SCC Health Scrutiny looked at current arrangements for ensuring the quality of care in residential homes in Suffolk in October concluded that it was not fully satisfied that lessons had been learned from the findings of the recent CQC inspection of Mildenhall Lodge. Further, that the Committee was not yet satisfied that all the appropriate steps had been taken to improve the quality of care at the Suffolk homes run by Care UK. As I write new admissions to Mildenhall lodge remain suspended, nearly a year after the original concerns were raised.

Education Suffolk’s ten year slump in the education league tables seems finally to have been halted an to be turning around, but a recent Ofsted report suggests SCC has been “too slow” in reacting to areas of concern raised in last year’s hightly critical inspection – although it did say that “decisive improvements” had been made in areas of weakness identified in last year’s report.

Much of the  strategy has been implemented too recently to impact substantially on pupils’ outcomes sd yet. Pupils’ attainment in Suffolk remains below average, particularly for the most vulnerable and disadvantaged children. As a result, 25,000 Suffolk children do not attend a ‘good’ primary or secondary school.

Customer Service Direct – CSD brought back in-house  On 1 June SCC moved Customer Service Direct – back in-house.  CSD,  in which BT had a majority stake alongside the county and Mid Suffolk councils, handled SCC’s  financial administration, IT, and personnel functions. The councils’ call centres  were also operated by CSD .The cost of the contract was initially £301 million, but this increased to £427 million over 10 years as more functions were added to the service.

Woodbridge Fire and Police station merger  After consultation Woodbridge police station was mergedwith the existing fire station , with the aim of allowing the services to work much more closely together and for the services  to become even more cost effective. On 19th I welcomed councillors, police and fire officers to the station for an opening by the PCC and  member for Public Protection.

County Councillor’s Surgeries  I held 11 surgeries in the past year – on the 3rd Saturday of every month except August; 10-12 at Woodbridge Library. They have been popular and well-attended.

Whats been happening – November to December

Restored Sunday bus goes from strength to strength! Having finally got the 65b service back in July, after years when Woodbridge residents were cut off from any Sunday or holiday bus transport whatsoever (including getting to Ipswich hospital for visiting, A&E and minor injuries!) We were told – quite fairly–  ‘use it, or lose it’  Woodbridge residents have risen magnificently to the challenge  – and as a direct result  the 65b will not only be retained at least until March but will also now run 5 times a day in each direction from January, and the service has been extended out to Melton.  Again, we must continue to remember that it’s a case of use it or lose it – so when shopping for Christmas, or in the sales – remember to take the Sunday bus!

Woodbridge Rail StationTicket Machines!  Sadly, the machine continues to be less than wholly fit for purpose. It spends much of its time out of order or malfunctioning, leaving many Woodbridge residents frustrated – either out of pocket, having had to pay twice for a ticket, or facing a penalty fine for a fare they have paid!  I have recently been contacted by a stream of people complaining about this problem , including overseas visitors who found  local travel very difficult and some residents who have told me  that their only option to this is making a 15 mile round trip to use the machines in Ipswich (as the Saxmundham ticket machine is often  also out of action).

Suffok Speed Limit Criteria  For some months now I have been part of the crossparty  policy development panel  working on developing a new  Speed Limit Criteria policy for Suffolk. SCC Cabinet will be seeking to approve this today. If approved, the  new policy aims  to ensure that speed  limits are applied fairly, and transparently across the county while reflecting  local concerns where appropriate  – and enabling local County Councillors to make representations on behalf of the communities they represent.

This would complement the new 20mph policy that  the same panel  (on which I also sat) developed  and which Cabinet approved earlier this year.

Suffok’s Education and Learning Infrastructure Plan  SCC is also developing Suffolks Education and Learning InfrastructurePlan. This is of particular interest to me as I have been arguing that there is insufficent bringing together of strategic issues  locally.  The  coverage of the  future eduction situation in  Woodbridge is not wholly encouraging:


Woodbridge/Melton
Issue: Potential housing of up to 500 houses in the  longer term
Solution: Investigate local primary provision in the area to ensure capacity is available or local schools are able to expland to accommodate growth. Also ensure that local secondary provision, already at capacity, is able to expand as appropriate.”

I have asked for this  information to be expanded on, bearing in mind that Farlingaye, designed for 750  pupils, now accommodates around 2000 and that the the physical impossibility of moving this number around the corridors has caused lessons to be reduced to 3 a day for the last 8 years. I understood that these  developments aren’t seen as enough to fund a further school, but query what further expansion  might be humanly possible in the circumstances!

I also want to understand why the strategic  issues of Farlingaye are siloed within Woodbridge/Melton when it has a catchment area of 400 square miles including, for example Rendlesham (where I see further development is also indicated).

Additionally, strategic development of schools seems to stop at the buildings themselves and does not consider the impact on local roads.

Warwick Avenue:  That  long-awaited resurfacing of Warwick Avenue is delayed again –  until March 2015 – but this time there is an excuse! I have been lobbying for this seriously overdue and much-needed repair work for years, and  am very glad that it  is finally going ahead. The repairs had been planned for the end of 2014, but when cores were taken from the concrete slabs that make up the road, it was discovered that they had metal reinforcement, making hopes of using an in-situ recycling technique impossible.  I am now told that the SCC contractors, KMG, will be bringing in a specialist surfacing  contractor to remove any asphalt on the slabs, repair the slab joints and lay high density asphalt overlay.

Let us hope this will finally and at long last provide the reliable and stable road surface that Warwick Avenue residents deserve – and for which they have been waiting for such an unreasonably long time!”

County Councillor Surgeries  My  monthly walk-in surgeries continue to be very successful and well-attended. In October I discovered 14 people waiting for me when I opened.  The final Surgery of the year will take place on 20December 2014 10-12 in the library as ever.

Dates for the early part of 2015 will be: 17 January, 21 February. 21 March and 18 April.

Finally,

Happy Christmas and all good wishes for a peaceful New Year!

Whats happening in Suffolk Nov 2014

Care UK   There is serious concern at the way Care Uk is running some of the care homes in Suffolk. Councillor Alan Murray has been challenged as to what the council is doing to rectify these problems. The firm took over SCC’s 16 care homes in 2012 and is in the process of building 10 purpose-built replacements

A CQC inspection last month found Mildenhall Lodge below standard in four of five categories while a safeguarding inspection raised concerns about another home, Asterbury Place.

We’ve been told that “Care UK have committed additional support to both Mildenhall Lodge and Asterbury Place in Ipswich until all of the improvements are completed.  SCC officers continue to monitor improvements…  and will continue to have regular contact with any relatives who wish to discuss any concern whilst final improvements are made in both homes”.

SCC Health Scrutiny looked at current arrangements for ensuring the quality of care in residential homes in Suffolk in October concluded that:

a)        It was not fully satisfied that lessons had been learned from the findings of the recent CQC inspection of Mildenhall Lodge. Further, that the Committee was not yet satisfied that all the appropriate steps had been taken to improve the quality of care at Mildenhall Lodge and in the other Suffolk homes run by Care UK.

b)         that at its meeting on 20 January 2015 it wished to receive a further report, providing an update and including detailed evidence about:

i)          what had been done to ensure that all Suffolk homes run by Care UK were meeting the essential standards monitored by the CQC;

ii)         the current ratings of all Suffolk homes run by Care UK;

iii)        the views of residents and their families, gathered in a systematic way;

iv)        what steps had been taken within the County Council to strengthen contract management arrangements within Adult and Community Services;

v)         the findings of a recent ADASS (Association of Directors of Adult Social Services)  national benchmarking exercise in relation to contract management arrangements in neighbouring authorities and how Suffolk compared

Civil Parking Enforcement  SCC Cabinet are looking to extend an agreement with Ipswich Borough Council to enable IBC to continue undertaking Civil Parking Enforcement in Ipswich for another 5 years. ALthoough this is Ipswich-specific, it is interesting because the arrangement has been in place for 9 years and  the key benefits, perceived at the start are still held to be true today.

These are:

  • Most cost effective  management of on- and off-street parking enforcement
  • Safer traffic conditions and improved traffic floe
  • More locally accountable

The suggestion is that CPE may be extended beyond Ipswich. Officers make the point that it will always be an easier option in an urban than a rural setting.

Revised Guidance for Parking  Suffolk County Council Cabinet is looking today at adopting a revised “Suffolk Guidance for Parking’. It has been updated to support the next generation of green transport, eg supporting electric vehicle charging points, minimum bicycle parking requirements and priority Car Club parking spaces in planning decisions. A rather more contentious section states:

“In line with national policy, the guidance includes a minimum of car parking spaces for new residences to replace the maximum limit contained in the previous standards. The absence of such a minimum standard has led to many cases of inadequate residential parking on new developments leading to unsightly and unsafe on-street parking congestion. The implementation of a minimum standard provides an opportunity to provide an appropriate level of parking that meets the day-to-day needs of occupiers.” It also gives specific minimum dimensions for car parking spaces.

Although the 2011 Census revealed that 14% of households in Suffolk Coastal were carless, it also revealed there were 3% of households with 4 cars or more!

If this policy is adopted centrally, it would be up to Suffolk Coastal District Council to adopt this policy although SCC recommends that they adopt it as a supplementary planning policy.

Recommendations on parking design are also made in an appendix, to ameliorate the ugliness of parking areas. Again, whether individual district councils sign up to this is individual!

0345 numbers for Suffolk County Council

From last month the county council has changed all of its 0845 telephone numbers to 0345. The remaining seven digits of the telephone numbers are remaining exactly the same. This includes the telephone numbers for people wanting to apply for a school place for their child, reporting a pothole or road defect and the Families Information Service.

Calls to 0345 numbers from landlines and mobiles are included in free call packages. For customers with these packages, it will mean calling the council on these numbers, does not incur any additional costs. For people not on free call packages, a call to a 0345 number costs no more than a geographical number (eg: 01284, 01787 and 01473).

Existing 0845 numbers are not being switched off overnight. There will be a period of time where the 0845 number, and its replacement 0345 number, will both be live. This is to ensure people can still access the services they need whilst getting used to the new numbers. It will also mean the county council only replaces printed materials and liveries when current stocks run out.

All Freephone numbers starting 0800 will also remain unchanged.

Childrens Centres There was an attempt to halt the current consultation and possible closures, but unfortunately this failed. The results of the consultation will be presented to SCC cabinet on 9th December.

Surgery  My surgery is on the third Saturday of the month, as ever. 10-12, in Woodbridge Library